Does your company deliver on promise?

 Business strategy is brand strategy. When your employees are enthusiastic and committed to your brand, they will communicate the brand strategy to your customers. When your customers expectations are met, it will lead to customer loyalty and increased sales. When your employee experience matches your customer experience, then you will have brand alignment. In other words, when you do what you say you will do. When you deliver on promise you increase brand equity. 

What makes a trusted brand?

 The stronger your brand, the higher your profits will be. A highly trusted brand is a strong brand. The role of the design team is to create branding that will convey trust. A consumers buying decision is motivated by a feeling of trust that they have for a specific brand. This appeal to the consumer is known as brand equity. A brand that is known for quality, integrity, innovation and if it delivers on its promise, it is a highly trusted brand.